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Employee Satisfaction, Crisis Resilience, and Corporate Innovation: Evidence from Employer Review Data in China

従業員満足度、危機耐性、企業イノベーション:中国の雇用者レビューデータからのエビデンス (AI 翻訳)

Yujiao Shang, Yuhai Wu, Tuan Pan, Yuping Shang

Syst.📚 査読済 / ジャーナル2026-01-19#その他Origin: CN
DOI: 10.3390/systems14010105
原典: https://doi.org/10.3390/systems14010105

🤖 gxceed AI 要約

日本語

本研究は、中国A株上場企業を対象に、大規模な匿名従業員評価データを用いて、危機時における従業員満足度が企業イノベーション、特にグリーンイノベーションに与える影響を分析。内部ガバナンスコストの低減と外部資金制約の緩和という2つのチャネルを特定した。ハイテク産業や非国有企業で効果が顕著。

English

This study uses large-scale anonymous employee review data from Chinese listed firms to examine how employee satisfaction influences corporate innovation during crises, with a particular focus on green innovation. It identifies two mechanisms: reducing internal governance costs and alleviating external financing constraints. The effect is stronger in high-tech industries and non-state-owned firms.

Unofficial AI-generated summary based on the public title and abstract. Not an official translation.

📝 gxceed 編集解説 — Why this matters

日本のGX文脈において

本論文は、中国のデータではあるが、危機時における従業員満足度がグリーンイノベーションを促進するメカニズムを示しており、日本の企業が人的資本を活用したGX戦略を考える上で示唆に富む。

In the global GX context

This paper provides empirical evidence from China on how employee satisfaction can drive green innovation during crises, contributing to the growing literature on the role of social capital in corporate sustainability.

👥 読者別の含意

🔬研究者:Researchers can use this as evidence of employee satisfaction's role in green innovation under crisis.

🏢実務担当者:Corporate sustainability teams can consider employee satisfaction as a lever for green innovation during disruptions.

🏛政策担当者:Policymakers can note that supporting employee welfare may enhance corporate green innovation resilience.

📄 Abstract(原文)

Employee satisfaction, as a critical form of organisational social capital, represents a significant interdisciplinary topic in management and finance. A key question is whether it can be transformed into sustainable innovation momentum for corporates amid extreme crisis shocks. This study examines Chinese A-share listed corporates, utilising large-scale anonymous employee evaluation data from the Chinese employer review platform ‘KanZhun.com’, to construct corporate-level employee satisfaction indicators. Through econometric modelling, it investigates the impact of employee satisfaction on corporate innovation output during major crises and its underlying mechanisms. Findings reveal that during crises, employee satisfaction significantly enhances overall corporate innovation levels, with a particularly pronounced effect on green innovation. Mechanism analysis indicates that high employee satisfaction primarily drives innovation, especially green innovation, through two channels. These channels include reducing internal governance costs and alleviating external financing constraints. Heterogeneity tests further reveal that this effect is particularly pronounced in high-tech industries, technology-intensive sectors, non-state-owned corporates, and corporates under strong external institutional constraints or with relatively weak innovation capabilities. This study expands the theoretical boundaries of employee satisfaction’s economic value from an innovation perspective. It further provides Chinese empirical evidence for corporates seeking to enhance innovation resilience in complex environments via employee feedback and quality labour relations.

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gxceed は公開メタデータに基づく研究支援データセットです。要約・翻訳・解説は AI 支援で生成されています。 最終的な解釈・検証は利用者が原典資料に基づいて行うことを前提とします。