何を、どのように、誰が？オーストリアにおける修理促進に必要な措置に関する消費者の見解
What, How and Who? Consumers’ View on Necessary Measures to Promote Repair in Austria (原題)
Iris Etzinger, Marc Reimann
🤖 gxceed AI 要約
日本語
本研究は、オーストリア市民への半構造化インタビューを通じて、修理を促進するための消費者の期待を調査した。消費者は、修理費用を下げる金銭的インセンティブと、修理プロセスに関する情報改善を求めており、政治と製造業者の責任を強調した。また、保証期間の延長などの修理促進策があれば、高い製品価格を受け入れる意向も示した。さらに、製品の耐久性向上や適切な使用方法の教育など、製品寿命を延ばすための広範な対策の必要性を強調した。
English
This study explores consumer expectations for promoting repair through semi-structured interviews with Austrian citizens. Consumers expect financial incentives to reduce repair costs and improved information to reduce uncertainty, holding politics and manufacturers accountable. They show willingness to accept higher product prices if accompanied by repair-enhancing measures like extended warranties. They also emphasize broader measures for product durability and user education to minimize defects.
Unofficial AI-generated summary based on the public title and abstract. Not an official translation.
📝 gxceed 編集解説 — Why this matters
日本のGX文脈において
日本では、循環経済への移行が政策課題となる中、修理促進策の設計に消費者の視点を反映する重要性を示す。欧州の事例から、日本における製品寿命延長や廃棄物削減の政策立案に示唆を与える。
In the global GX context
This paper contributes to global circular economy policy by highlighting the importance of consumer involvement in designing repair-promoting measures. It provides evidence from Austria that can inform EU and international efforts to enhance repair and product longevity, aligning with circular economy action plans and sustainable consumption goals.
👥 読者別の含意
🔬研究者:Provides qualitative insights into consumer preferences for repair policies, useful for circular economy and sustainable consumption research.
🏢実務担当者:Offers guidance for companies on how to align product design and warranty policies with consumer expectations for repairability.
🏛政策担当者:Highlights the need for policy packages combining financial incentives, information, and manufacturer responsibility to effectively promote repair.
📄 Abstract（原文）
Repair plays an integral role in establishing a circular economy. However, repair has suffered from decreasing supply and demand over the last decades due to consumerism and the throwaway culture. Recently, there are attempts to reverse this trend. Several measures to promote repair have been instituted by the European Union, individual member states and other countries around the world. Yet, up to now their effectiveness seems to be low. One explanation for this is the missing participation of consumers in the process of measure-creation, which leads to their views and expectations about repair promoting measures not being heard. In this paper, we focus exactly on those issues and try to identify what measures consumers expect to make repair more attractive as well as how and by whom these could and should be implemented. Using semi-structured interviews with Austrian citizens we found that consumers expect various concurrent measures, including financial incentives to decrease repair cost and improved information to reduce uncertainty about the process. They strongly indicated that politics and manufacturers should be held accountable, and that the role of consumers is less powerful. Yet, interestingly, they also indicated a willingness to accept higher product prices if they are accompanied by repair-enhancing measures like prolonged warranty periods. Finally, our interviewees emphasized the necessity to consider the broader context of prolonging product-lifetimes. For example, they expect measures to make products more durable from the outset and would also like to be educated about the proper use of products to minimize or avoid defects.
🔗 Provenance — このレコードを発見したソース
- semanticscholar https://link.springer.com/content/pdf/10.1007/s43615-026-00829-y.pdffirst seen 2026-09-06 05:41:25 · last seen 2026-09-21 05:10:32
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