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ACCESSIBILITY IN ESG, HR, DIGITAL TRANSFORMATION AND EMERGENCY SERVICES

ESG、HR、デジタルトランスフォーメーション、緊急サービスにおけるアクセシビリティ (AI 翻訳)

EDITA BOKOR, MANUEL-VICTORAȘ STĂNILĂ, CRISTI DANIEL LĂȚEA, MADLENA NEN

PROCEEDINGS OF THE INTERNATIONAL SCIENTIFIC CONFERENCE COMPETITIVENESS AND INNOVATION IN THE KNOWLEDGE ECONOMY📚 査読済 / 学会2026-05-11#ESGOrigin: EU
DOI: 10.24818/cike2025.04
原典: https://doi.org/10.24818/cike2025.04

🤖 gxceed AI 要約

日本語

本論文は、アクセシビリティがESG報告やHR/DEIフレームワークで言及されているにもかかわらず、経営戦略として制度化されていない理由を調査した。2020~2025年の査読付き論文とEU政策報告書をレビューし、アクセシビリティが主にコンプライアンス主導であることを発見した。戦略的資産として再構成するための枠組みを提案している。

English

This paper investigates why accessibility, though referenced in ESG reporting, HR/DEI frameworks, and digital transformation, has not been institutionalized as a distinct management strategy. Reviewing 2020–2025 literature and EU policy reports, it finds accessibility is largely compliance-driven. It proposes a framework to reframe accessibility as a strategic asset.

Unofficial AI-generated summary based on the public title and abstract. Not an official translation.

📝 gxceed 編集解説 — Why this matters

日本のGX文脈において

本論文はESGにおけるアクセシビリティの位置づけを扱うが、日本のGX文脈(SSBJ、有報など)との直接的な関連は薄い。ただし、ESG統合の一環としてアクセシビリティを戦略的に捉える視点は、日本の企業にも示唆を与える可能性がある。

In the global GX context

This paper addresses accessibility within ESG, which is relevant to global frameworks like TCFD and ISSB primarily through the 'S' (social) pillar. It argues for moving beyond compliance to strategic integration, which could inform broader ESG disclosure practices.

👥 読者別の含意

🔬研究者:For researchers studying ESG integration and management strategy, this paper provides a gap analysis and research agenda on accessibility as a strategic issue.

🏢実務担当者:Corporate sustainability teams can use the proposed framework to elevate accessibility from compliance to a value-creating element of ESG strategy.

🏛政策担当者:Policymakers working on accessibility directives (e.g., EU Web Accessibility Directive) may find the strategic framing useful for future policy design.

📄 Abstract(原文)

Accessibility has become an important policy priority, anchored in frameworks such as the UN CRPD, the EU Web Accessibility Directive, and the European Accessibility Act. Yet in management scholarship and practice it is still treated mainly as compliance. This paper investigates why accessibility, though referenced in ESG reporting, HR/DEI frameworks, and digital transformation, has not yet been institutionalized as a distinct management strategy. We reviewed 2020–2025 peer-reviewed articles and EU policy reports retrieved from Scopus, Web of Science, and Google Scholar; thematically coded references to accessibility across ESG, HR/DEI, digital transformation, and public-sector management; and conducted an analytical gap assessment against the defining features of fundamental strategies (scope, objectives, performance measures, long-term orientation). Accessibility is largely compliance-driven across domains. It is often implemented as an add-on or technical adjustment rather than as a proactive, value-creating framework. Positive developments—such as Romania’s SMS-113 service and AI-enabled tools in emergency call management—demonstrate potential but remain isolated improvements. Reframing accessibility as a strategic asset could generate competitive advantages and strengthen organizational resilience. Institutionalizing it as a fundamental management strategy could also catalyze digital innovation and enhance public value. The paper contributes a clear research agenda and a rationale for developing an Accessibility Strategy Framework. This framework aims to guide organizations and public institutions beyond mere compliance toward inclusive, high-performance design.

🔗 Provenance — このレコードを発見したソース

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